HAVENLAKE

Excellence in Capability Building

Unlock Excellence with Havenlake

Havenlake is a consultancy specialising in building capabilities for Marketing and Sales teams. We provide project-based solutions, training, coaching and mentoring to enhance individual and team performance.

Havenlake also supports businesses in developing in-house Learning & Development and Excellence teams, strengthening their expertise, processes and effectiveness.

Global Head of Growth Capabilities

“Thanks, good challenges indeed.”

UK Head of Sales

“Thanks for running such a great session, I didn't expect to come away from it feeling so inspired. I especially appreciate how you helped us come away with the bones of a real action plan.”

Global Head of Marketing Capability

“Thank you for the great session. Great preparation, structure and insights. We are on a good track.”

Our Services

  • Transforming the Learning Culture
    Driving a culture where continuous learning is integral to daily operations, empowering teams to grow and adapt in real-time.

    Embedding Learning into the Flow of Work
    Seamlessly integrating learning into everyday tasks, ensuring employees have the skills they need at the moment of need, without disruption.

    Building and Evolving Competency Frameworks
    Developing and refining competency frameworks that align with business goals, enabling a clear path for growth and performance excellence across the organisation.

    Identifying Skill Gaps and Prioritising Development
    Strategically assessing skill gaps and setting targeted learning priorities that ensure your workforce is equipped to meet current and future challenges.

    Optimising Capability Teams and Operating Models
    Enhancing the structure, processes, and technology of capability teams to create agile, high-performance models that drive sustainable business success

  • Designing and implementing innovative learning solutions that drive skill development, performance improvement, and organisational transformation.

    Tailored Learning Programs
    Crafting customised learning programmes that are aligned with your business objectives, delivering targeted knowledge and skills directly to your workforce.

    Seamless Delivery Across Platforms
    Offering both virtual and in-person delivery options, ensuring flexibility and accessibility while maintaining the highest standards of engagement and effectiveness.

    Measurable Impact and Continuous Improvement
    Focusing on outcomes with measurable results, continuously refining learning solutions to ensure they meet evolving business needs and contribute to long-term success.

  • Empowering individuals and teams through strategic coaching and mentoring to drive personal and organisational transformation.

    Mentoring Learners for Behavioural Change
    Providing targeted mentoring to learners, ensuring that newly acquired skills translate into meaningful behavioural changes that drive performance.

    Coaching Leaders of Excellence Teams
    Challenging and inspiring leaders of Excellence Teams to think strategically, pushing their boundaries and encouraging innovative approaches to problem-solving and growth.

    Mentoring Excellence Team Members
    Guiding Excellence Team members in the application of capability-building principles, empowering them to integrate these strategies into their daily work for sustained organisational success.

  • Case Study: Reinventing How Skills Are Built

    Challenge:
    The organisation relied on traditional, instructor-led training to develop skills. While effective in theory, the learning rarely stuck or translated into practical results.

    Solution:
    We introduced a new approach: a full learning journey designed to build real-world capability. The programme featured:

    Hands-on workshops to practice applying new skills to real problems.

    Bite-sized guidance with easy-to-follow tips to reinforce learning over time.

    121 Mentoring to support learners as they continued to practice applying their skills

    This ensured participants didn’t just learn - they applied their knowledge and kept improving.

    Results:
    The programme was piloted in multiple countries, focusing on marketing strategy and planning. It led to:

    Changed behaviours as teams adopted more effective approaches.

    Better business plans that delivered higher-quality results.

    By rethinking training, the organisation achieved practical, lasting impact and set a new standard for skills development.

  • Case Study: Building a Clear Skills Framework for Marketing Success

    Challenge:
    The business lacked clarity on the skills needed for success and had little understanding of the current capabilities within its marketing team.

    Solution:
    We conducted a comprehensive skills assessment for the team. This helped identify gaps and create a prioritised plan to develop the most critical skills for each role.

    We also designed a tailored skills framework for the organisation. It outlined clear development pathways for key roles and linked each skill to targeted learning resources.

    Results:
    This approach provided the business with a clear roadmap for building capability, enabling the marketing team to grow and deliver stronger results

  • Case Study: Building People Management Skills for a Commercial Team

    Challenge:
    A commercial team wanted to improve their people management skills, focusing on how to effectively manage their teams and align their efforts with business priorities.

    Solution:
    We designed a two-day virtual training programme packed with interactive sessions. Team members practised new skills in real-life scenarios and shared ideas to learn from each other.

    To support the learning, we provided practical tools and templates, including:

    Guidance on managing change.

    Tips for improving ways of working.

    Strategies for aligning daily tasks with business goals.

    To make the learning stick, we followed up with reminders, encouraging participants to practise their skills regularly and apply them in their roles.

    Results:
    The team gained practical management techniques, enhanced their ability to lead, and ensured their work stayed aligned with the organisation’s strategy.

Paul Duxbury: Founder

Paul, Founder of Havenlake, is a renowned leader in capability building, driving impactful initiatives across global organisations.

With over a decade of expertise in marketing and capability development, Paul is a Fellow of the Chartered Institute of Marketing and a Board Member of edcom (part of EACA). His blend of client-side and consultancy experience spans global, regional and local markets, across industries from B2B to B2C.

Paul combines strategic vision with hands-on execution, leveraging his network of experts and advanced Generative AI tools to deliver tailored solutions that drive results.

Email Paul at pauld@havenlake.co.uk, or call/text at +44 (0)7714 711781

Contact us.

pauld@havenlake.co.uk

+44 (0)7714 711781